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Review of Axel Hotel

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Review posted 8/4/2009 view all
Troynyc from Manahattan, NY
Axel Is First Rate
The Axel Hotel has been called the world's best gay hotel. From my experience there in July 2009, it certainly could deserve those honors. Indeed, it would win plaudits even if it were mainstream/straight.

Service was terrific, helpful and smiling; my room (Premium level, with an alcove whose large windows made it a virtual balcony)was spacious and comfortable; roof-top terrace, with small swimming pool and bar, offered great views of Barcelona and many chances for meeting other guys; its location, in the midst of the gay area, was wonderful; its buffet breakfasts were generous and its restaurant offered tasty dinners at reasonable prices.

Double-glazed windows kept out the noise; good air-conditioning kept out the July heat; a refrigerator on each floor stocked free bottles of water, while two computers in the "business center" offered free internet access.

When I return to Barcelona I'll definitely return to the Axel, and when I go to Berlin, I'll be eager to try the new Axel there.
Month and year of stay:
July 2009
Length of stay:
6 nights
Recommend hotel for:
singles,couples,young,older gay
Describe the hotel:
Would I stay at hotel again?
Absolutely
My ratings on the following categories:
FIRST IMPRESSIONS
Rate the reservation process, either on-line or by phone.
Were the staff helpful and welcoming?
Exceptional
CURB APPEAL AND LOCATION
Was the property well located and externally attractive?
Good
CHECK-IN
Was it welcoming, informative and painless?
Were the staff able to devote time to answer all your questions?
Exceptional
COMFORT AND CLEANLINESS
Was the bed comfortable, and the room and bathroom
well appointed and clean?
Good
STAFF
Were the staff friendly, helpful and efficient?
Exceptional
DINING
Did the quality of breakfast or other dining services
meet your expectations?
Good
DETAILS
How were the little personal touches that make all the difference?
Exceptional
VALUE FOR MONEY
Was your stay appropriately priced for what you received?
Good

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